Last Updated: [Insert Date]
Welcome to Love Desire Store
These Terms and Conditions (“Terms”) govern your use of the Love Desire Store website (lovedesirestore.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these Terms. Our store specializes in premium adult products designed for sensual exploration and intimate pleasure.
Note: You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase products from our store. By using our website, you confirm that you meet this requirement.
1. User Obligations and Responsibilities
1.1 Age Verification
You affirm that you are at least 18 years of age or the legal age for purchasing adult products in your jurisdiction. Love Desire Store is not responsible for any misrepresentation of age.
1.2 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer or device.
1.3 Prohibited Activities
You agree not to:
- Use our products for any illegal purpose or in violation of local laws
- Resell products purchased from our store without authorization
- Use our website to transmit any harmful or illegal content
- Attempt to gain unauthorized access to our systems
- Misrepresent yourself or provide false information
2. Products and Services
2.1 Product Descriptions
We take care to accurately describe our products which include:
- Lubricants (Anal, Male, and general)
- BDSM Toys and accessories
- Body jewelry and intimate wear
- E-Stimulation devices
- Premium glass pleasure products
- Intimate care products (body wash, feminine wash)
- Specialty items from collections like Fifty Shades of Grey
While we strive for accuracy, slight variations in color or design may occur. Product images are for illustrative purposes only.
2.2 Intended Use
All products are designed for adult use only. Please read all instructions and warnings before use. We are not liable for misuse or improper use of our products.
2.3 Health Considerations
Some products may contain materials that could cause allergic reactions. Discontinue use if irritation occurs and consult a healthcare professional. Always check ingredients if you have known sensitivities.
3. Ordering and Payment
3.1 Order Process
All orders are subject to product availability. By placing an order, you make an offer to purchase which we may accept or decline at our discretion.
3.2 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect orders already placed.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details on our servers.
3.4 Order Confirmation
You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
4.2 Shipping Options
We offer two discreet shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.3 Delivery Areas
We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary based on location and customs processing.
4.4 Customs and Import Duties
International customers are responsible for any customs fees, taxes, or import duties. These are not included in our prices or shipping costs.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for:
- Unopened, unused products in original packaging (full refund)
- Opened items when applicable (store credit)
5.2 Non-Returnable Items
For health and hygiene reasons, we cannot accept returns on:
- Opened lubricants or personal care products
- Used BDSM toys or E-Stimulation devices
- Any product without original packaging
5.3 Return Process
To initiate a return:
- Email [email protected] with your order details
- Receive return authorization and instructions
- Ship items to our processing center
- Allow 3-5 business days for inspection after receipt
5.4 Refund Processing
Refunds are issued to the original payment method:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
Original shipping fees are non-refundable unless the return is due to our error.
6. Intellectual Property
All content on lovedesirestore.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.
7. Privacy and Discretion
We are committed to protecting your privacy. All orders are shipped in discreet packaging without any indication of the contents. Your personal information is handled according to our Privacy Policy.
8. Limitation of Liability
Love Desire Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to these Terms shall not exceed the purchase price of the products in question.
Important: Our products are intended for adult recreational use only. We are not responsible for any health complications resulting from product misuse or pre-existing conditions.
9. Governing Law
These Terms shall be governed by the laws of the State of Colorado, USA. Any disputes shall be resolved in the courts located in Colorado Springs, Colorado.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified Terms.
11. Contact Information
For questions about these Terms or any other concerns:
Love Desire Store
2403 Counts Lane
Colorado Springs, CO 80901
USA
Email: [email protected]